Adventures by Disney issues Coronavirus (COVID-19) Travel Alert

Today Adventures by Disney has issued a formal Coronavirus Travel Alert. Within the Alert, they have stated several cancellation of river cruises and some itineraries in Europe for late June- early July. The Statement also outlines precautions Disney will implement for the remaining itineraries. It reads as follows:

“With the well-being of our Guests and team members as our top priority and in line with direction from health experts and government officials, Adventures by Disney has made the decision to suspend departures through Friday, July 31, 2020. Adventures by Disney will contact all impacted Guests or their Travel Agents with updated information and options.

Adventures by Disney and AmaWaterways River Cruise Update
In our continuing effort to ensure the well-being of our Guests and team members, Adventures by Disney along with AmaWaterways, our partner in river cruise sailings, have decided to suspend all river cruise sailings and their associated Escape trips through the end of July.

The following Adventures by Disney River Cruise sailings have been cancelled:

Rhine River Cruise

  • June 14, 2020
  • June 28, 2020
  • July 12, 2020
  • July 26, 2020

Rhône River Cruise

  • June 11, 2020
  • July 9, 2020

Seine River Cruise

  • June 11, 2020
  • July 2, 2020
  • July 16, 2020

Danube River Cruise

  • June 20, 2020
  • June 27, 2020
  • July 4, 2020
  • July 11, 2020

Additionally, the following Adventures by DisneyEscapes have been cancelled:

  • Amsterdam Escape: June 21; July 5 & 19, 2020
  • Budapest Escape: June 25, 2020
  • Paris Escape: June 9 & 18; July 7 & 9, 2020

ADDITIONAL SCREENING MEASURES

Currently, we plan to move forward with any trip not listed above. However, we will continue to make adjustments as necessary and will notify Guests immediately should there be changes to their itinerary.Guests who have air travel booked through Adventures by Disney are able to work directly with Adventures by Disney to change and/or cancel their air travel arrangements. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.

IMPORTANT DATE CHANGE AND TEMPORARY CANCELLATION POLICY UPDATE

We are offering a temporary adjustment to our terms and conditions to provide more flexibility for our Guests.Guests currently booked on adventures through July 31, 2020 can change their reservation and receive a 100% credit to be used toward a future adventure. Guests may select a new travel date and/or an alternate adventure by March 31, 2021 by calling (855) 223-0025 or (407) 566-8345. The credit is non-refundable and standard prevailing rates will apply. 

Additionally, we are offering a temporary update to our cancellation policy. Any new bookings made on future trips through the end of June 2020 will be subject to fully refundable deposits up until the final payment date.

TEMPORARY FINAL PAYMENT EXTENSION

Beginning March 19, 2020, a Final Payment Extension will be automatically added to all reservations for adventures departing July 15 through September 30, 2020.Final payments will be extended out an additional 30 days. 

Example: A departure with a final payment due March 19, 2020 will be extended to April 17, 2020. 

Please note the following information:

  • The deposit payment will continue to follow current cancellation guidelines and is non-refundable 15+ days after it is paid should the Guest choose to cancel their reservation.
  • With this extension, final payment is due 90 days before the start of the adventure.

Additional Information

According to public health authorities, Guests can help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. Guests are also advised to cover their nose and mouth with a tissue or upper sleeve when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth.

Updates will be posted online as new information becomes available. Guests with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.”

Stay tuned to Streaming the Magic for any additional changes to the Adventures By Disney policies during this fluid and complex time.

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